After completing the initial steps of the Clinic’s intake process, Stephen was assigned to Housing Counselor Helene Rodriguez, who was determined to help him. “It just made me realize that sometimes it’s not [a client’s] fault that they fall behind on their mortgage,” she says. “It’s their medical condition, or traumatic events.”

Last year, veteran John Cooper* chose to visit our Low-Income Taxpayer Clinic (LITC) when he realized he needed help sorting out his tax debt with the IRS. After sustaining an injury to his leg years earlier, John was honorably discharged from the Marine Corps. Since that time, thanks in part to his disability, John struggled to find steady work.

Debra says, “Our motto, so to speak, is we serve our veterans, they served us. But on that same note, our veterans feel so grateful for what they receive here … that they then want to give back to the community and they are very active in doing so.”